
Frequently asked questions
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Quite simply, Primeval is a nutritionally complete, convenient, affordable Pre Workout with minimal impact on animals and the environment. It provides you with all the supplements your body needs to thrive during intense exercise. Primeval Pre Workout offers a powerful, sustained energy boost that keeps you alert, focused and hydrated.
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Primeval Pre Workout increases the nitric-oxide flow in the bloodstream, increases muscular endurance, buffers against the production of lactic acid (the stuff which causes muscle fatigue and soreness) and also elevates the mood by increased production of serotonin and dopamine in the brain. All ingredients combined can increase physical performance by up to 25%. With added Smart-Caffeine, Primeval allows you to perform better, for longer.
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Everyone is different, but a standard serving of Primeval Pre Workout (18g) will be effective within 20 minutes and continue to increase performance for at least an hour of intense exercise.
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Simply add a single serving of Primeval Pre Workout to your Primeval Shaker, add 250ml of cold water, shake well, and enjoy!
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Of course! We love hearing from our customers and we really appreciate any ideas and suggestions you would like to share with us. If we use your idea, we will thank you by sending you some freebies and crediting you on the relevant products page/s.
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Yes, all of Primeval's products are vegan.
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You can find the full nutritional profile to all of our products on the individual products pages, or the back of every tub and pouch, or on the front of our Raw range.
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There is 175mg of caffeine in each 18g serving of Primeval.
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For healthy adults, most health authorities recommend 400mg per day as an amount not generally associated with dangerous, negative effects. Primeval contains 175mg of caffeine per single serving, which means you can consume 2 servings per day with extra room for caffeine from other sources, without going over the recommended limit.
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At the moment we do not sell protein, however, we are currently in the process of perfecting our formula and will have it on sale soon. Please subscribe to our email list to be the first to hear about exciting new products and amazing discounts!
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We offer single serving sample pouches (18g) in all of our amazing flavours. Just visit our 'Taster & Shake' page and choose your preferred flavour/s. We offer these in single pouches or bundles of pouches, which offer great savings on our Tasters and other products.
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Yes we do! We sell most of the ingredients we use to make Primeval Pre Workout on our Raw page.
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If you require certain ingredients to be removed or a little bit more added, we will be happy to help. Just leave a comment in the 'note' section on the cart page, letting us know what you need. Please note, due to the fact that our packaging is ordered in bulk, there will be a note included with your order specifying the amended ingredient/s.
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We’ve got a wide variety! Primeval has many different tastes depending on the flavour of the Pre Workout you try. For more specific information on Primeval product flavours, check out the flavour descriptors on each product page.
We think all Primeval products taste great, but don’t just take our word for it, listen to what our customers have to say by viewing our reviews on each product page.
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Yes! All of our products are gluten free.
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All of our products are free from common allergens (listed below). If you have any worries or allergies that aren't included in the list below, then please contact us using our contact us form.
*Celery, cereals containing gluten (such as wheat, barley and oats), crustaceans, eggs, fish, lupin, milk, molluscs, mustard, peanuts, sesame, soybeans, sulphur dioxide and sulphites, tree nuts.
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The shelf life of Primeval - from production – is 24 months. This is detailed on all of our packaging. Store Primeval Pre Workout in a cool, dry place and with the silica pack inside.
We try to send out product with as long as possible before the best before date to give you enough time to consume your products, however this does depend on levels of stock. There may be some cases where you receive something with 3 months until the best before date.
If you receive something with less than 3 months, please reach out to us so we can help.
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Due to the caffeine in Primeval Pre Workout, it is not suitable for people who are pregnant or breastfeeding.
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No. Primeval is not suitable for anyone under the age of 16 years.
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Some people don’t like the inclusion of sucralose in products as it’s an artificial sweetener. We use sucralose for a number of reasons:
it doesn’t add any calories or carbohydrates which means the nutritional value of our products are protected,
it’s a much healthier option than many other sweeteners,
we only have to use a tiny amount as it’s 600 times sweeter than sugar.
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That is up to you! The beauty of Primeval is you're in control - lots of our customers combine their favourite flavours with milk, soda, or indeed each other, to create a taste perfectly suited to them.
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Here’s a handy guide to whether something will be restocked.
If we’ve specified a product is LIMITED, it probably won’t be restocked once it’s sold out.
If we’ve specified a product is SEASONAL, it will be restocked a few times in a short period, and then will be removed.
If we’ve specified a product is PERMANENT, it’s around for the long-haul, and a restock will only be a few weeks away.
You can usually find out whether something is permanent, limited or seasonal over on our socials, or on the product page itself.
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When we have news, you’ll be notified via social media or email if you've subscribed (along with a members only discount code). If we have a new product to announce, it’s highly likely it’s going to be on our main socials first Make sure you’re following us - we’re @primeval.nutritian
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Primeval shakers come with a removable grill inside to guarantee the smoothest mix ever.
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Primeval Shakers are dishwasher-safe, although we do recommend washing by hand with warm, soapy water, just to ensure they’re kept in the best condition. Allow the Shaker to dry completely before you replace the grill and lid.
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General Information
Product Information
Payment
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We offer the following delivery methods:
Royal Mail signed for 1st Class - delivery within 1-2 working days on orders placed before 5pm Monday-Friday, excluding public holidays. Orders placed outside of these times will be disptached the next working day.
Royal Mail signed for 2nd Class - delivery within 2-3 working days on orders placed before 5pm Monday-Friday, excluding public holidays. Orders placed outside of these times will be dispatched the next working day.
Royal Mail Special Delivery guaranteed by 1pm - delivery by 1pm the next working day on orders placed before 3pm Monday-Friday, excluding public holidays. Orders placed outside of these times will be dispatched the next working day.
Free shipping on orders over £50 (UK Only).
Please see the below table for price information:
​
Under 1kg
1kg - 2kg
Over 2kg
Royal Mail signed for 1st class
£5.80
£6.39
£10.19
Royal Mail signed for 2nd class
£5.20
£5.69
£9.19
Royal Mail Special Delivery guaranteed by 1pm
£9.95
£11.15
£15.45
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You will get a shipping confirmation email within a day or two after your order confirmation email is received. You will be able to view your tracking by following the link provided in the email. If you would like the tracking confirmed or it doesn’t seem clear, then please get in touch with your order number, as we’d be more than happy to take a look for you.
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Please check with any neighbours or any safe places on your property that the courier could have left your packages. If you can’t locate your order, our customer services team can look into it for you. Alternatively, please contact Royal Mail with your order number and tracking number for assistance.
Shipping
Still have a quesion?
There are several ways to contact us. Use our online contact form here, call us on +44 7506 933225, or email us at info@weareprimeval.co.uk
Our UK office hours are 9am to 5pm (Mon-Fri).
